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Once you placed your order and successfully made your payment, order processing and shipping would usually take 2 days. While we strive to have your products reach you faster, there are times when there may be factors out of our control that may delay the delivery. We ask for your understanding in regards to extraneous delays, accidents, bad weather, or other things that may get in the way. 

We’re proud to offer 4 different methods for payment on your order

  1. Interac E-transfer
  2. PayPal (send to friends and family)
  3. Debit/Credit Cards (Mastercard, Visa, Amex, and Mastercard Debit and Visa Debit)

We have a minimum order of $75.00, we have no maximum. Our free delivery starts at $150, so most of our customers enjoy bumping their order up to $150 to get free delivery!

We’re proud to offer free delivery on orders over $150. For orders under $150, the delivery fee depends on the zone in which you’re order from, ranging from $8.50 to $20.00 delivery.

You will be notified through e-mail when your order is on it’s way. 

You can change your order if it has not yet been processed. Within our 2 hour time window, your order is packaged and ready for delivery fairly quickly, so sometimes making changes to your order may be a little difficult. So do try to make your order accurately 🙂

Our delivery hours are between 12pm-10pm, Monday-Sunday

Our online support team is available:

  • 10am-10pm Monday – Friday
  • 10am-9pm Saturday & Sundays

Our delivery hours are between 12pm-10pm, Monday-Sunday

Our online support team is available:

  • 10am-10pm Monday – Friday
  • 10am-9pm Saturday & Sundays

Our drivers do not typically carry change on them. While sometimes they MAY have the correct change, this is not always the case. Please be ready with the correct amount as this is the easiest way.

If our driver does not carry the correct change, please note that your change will be provided in the form of a store credit for your next order. We will confirm the over amount and we will credit it to your account.

We are proud to offer local delivery to the following areas

Our customer service team is available to help you from 10am-10pm on most days. If you have any questions, concerns, or want an update on your order,

The fastest way to reach us is via text/phone @236 880 6408

Alternatively, you can reach us via email at [email protected]

Whatsapp, Signal, Telegram, at 236 880 6408

Discord @ thehighkeys#8577

Sending an e-transfer is simple! We’ve included a video from Interac to hopefully help.

Our e-transfer information is right here below

Payee: Hkey Services

Email: [email protected]

Secret Question: What is the best month?

Secret Answer: August

Reference: Please include your order number here

Sending a PayPal payment is quite simple! We’ve created a quick guide for you to make sure things go smoothly! Click the link below if you need any assistance!

Our email for PayPal payments is below : [email protected]

We offer the option to pay quickly and securely with your credit or debit card. We accept any and all Mastercard and Visa, as well as AMEX. We accept debit cards that have Mastercard or Visa Logos on them.

Once you make an order with us and select the debit/credit option. We will send you a manual secure link so you can pay. Once we’ve received your payment, your order will be processed and delivered.